Dentist in Billingham

Exceptional service from friendly staff. James and the team at Identity take time to get to know their patients and are always considerate and helpful with their care and support. As a family, we know we're in good hands and each one of us feels that we have a unique support plan in place with Identity.

Good

All experiences here are fantastic. All staff are caring and go above and beyond to provide a safe, hygienic, and welcoming space. All needs have been responded to in a timely manner and with the appropriate treatment.

Always outstanding service at Identity. Staff are very understanding and explain all treatments thoroughly. Very happy with the service I receive.

I wouldn’t go anywhere else! Staff are always kind and efficient. I have some anxiety issues at the dentist and always feel well cared for, including being able to wear my earphones to feel less worried — this accommodation was always treated respectfully. Front desk staff are knowledgeable and happy to help. The environment is very clean and welcoming. A testament to how brilliant this practice is, is that my father, who has extreme dental anxiety and hadn’t visited a dentist for 45 years, now has regular appointments. A huge achievement! Top-notch care always.

Very satisfied. The service and care provided are excellent. Advice is clear, and if suggestions don’t quite work, alternatives are always offered.

Staff are kind, friendly, and courteous.

Caring, attentive staff. Polite and conscientious, I felt thoroughly safe throughout the whole experience of dental care.

Always lovely, welcoming and good treatment. always discussions and explanations I can understand.

Best thing I ever did, James gave me my confidence back and was very patient with me, many thanks to James and the team I can smile again now!

Excellent Treatment

Fabulous as ever, brilliant last minute treatment for an emergency, Thank you!

Everything brill, treatment, staff etc., can’t fault it!

First Class treatment from the team!

I wanted to reduce the signs of ageing and slow down the wrinkle process in the most natural way possible.

James has been my dentist for over 10 years and I've always felt very comfortable with whatever treatment I have received.

When I decided to have Facial Aesthetics James was my first choice. Everything is always explained and there was no pressure to go ahead until I was comfortable. I was a little nervous, but I didn't feel rushed and James is very patient.

I'm really happy, I've had lots of compliments telling me how I look well and how natural the treatment looks.

I came here not knowing what to expect apart from feeling really embarrassed about the state of my teeth! I was treated so well and all the members of staff were extremely kind and professional. I’m over the moon with my new smile and it is all down to Identity! I will be recommending to all!

Over the moon with the course of treatment

Thank you so much for the fantastic 5 star service, would recommend to anyone

Kirsten, first class treatment, always friendly and welcoming

Great service every time, great staff, thank you!

Thank you all for your care

Kirsten, thank you for your Kindness and understanding

Once again top class dental care from the Identity team, thank you

Brilliant staff, very impressed, Thank you

Fantastic, Brilliant, Amazing

Well done Robyn, so pleased with my appointment, will be back

Your usual charity cake event was brilliant, fun and really happy, the girls and patients always like it, very relaxed and chatty xx

Wonderful staff and a happy visit today

Thank you there's always a nice atmosphere in here

What a wonderful visit, so different from my other experiences elsewhere, everyone is so pleasant.